These bikes are eligible to ship in the U.S. Shipping is FREE within the continental U.S. for all of these bikes for a limited time!
32 products
32 products
FEATURES:
- Pivot’s full carbon frame features size-specific ride tuning, leading edge carbon fiber materials and Pivot's proprietary hollow core molding technology to ensure that every rider from 5’2” to 6’9” has a bike that feels perfect and performs at the optimum level for their size.
- Long-and-low geometry for a confident, and size-specific chainstay lengths refine the EWS Podium performance for different sized riders.
- Phoenix DH-inspired longer dw-link® maximizes the Firebird’s rearward wheel-path for erasing square edge bumps and maximizing control.
- 165mm of supple-yet-efficient dw-link™ suspension travel featuring a vertically mounted trunnion metric coil-over or air shocks combined with 170mm front travel for unrivaled suspension performance.
- Equipped with a 44mm offset 170mm-travel Fox Factory 38 FIT Grip2 forks.
- Ultra-adjustable Fox Float X2, Float X, Live Valve, and DHX2 coil rear shock options.
- Compatible with both 29” and 27.5” wheel sizes without compromise thanks to the adjustable geometry for 29” 27.5” or MX wheel setups.
- Fits tires up to 29x2.6” or 27.5x2.8” wide.
- 12 x 157mm Super Boost Plus rear spacing adds stiffness and control.
- 31.6mm size seatpost match with the Firebird’s short seat tube with deep insertions for longer travel posts.
- Featuring the easy to find UDH rear derailleur hanger for peace of mind when traveling the world.
- 1.5” headtube provides increased front-end stiffness and tracking.
- Hassle-free, full-length, internal cable routing.
- All sizes fit a water bottle inside the front triangle.
- Pivot Tool Dock system compatible with mounts under the top tube and integrated into the underside of the frame.
- Custom tuned Fox Live Valve builds allow for layers of tuning to allow for a plusher than plush feel unmatched by any other suspension setup.
- Adjustable geometry with a flip chip upper link mount.
SPECS:
- Material: Carbon
- Wheel Size: 29"
- Rear Shock: Fox Float X2 Air
- Fork: Fox Factory 38 29", 44mm offset - 170mm
- Headset: Pivot Precision sealed cartridge
- Rear Derailleur: Sram X0 Eagle Transmission 12-Speed
- Cassette: SRAM X0 1295 Eagle Transmission 10-52t
- Shifter: SRAM AXS Pod Controller
- Brakes: Sram Code RSC 4-piston
- Crankset: SRAM X0 Eagle DUB 32t
- Handlebar: One Up Low Rise Carbon - 800mm
- Grips: Phoenix Factory lock-on
- Stem: Phoenix Team Enduro/Trail
- Seatpost: Fox Transfer Factory Series 150mm (SM), 175mm (MD-LG), 200mm (XL)
- Saddle: Phoenix WTB Volt Pro, medium width
- Wheels: DT Swiss XM1700 w/ DT Swiss 350 hub & 36t Star Ratchet 30mm - 29"
15x110 F/12x157 R - Rim Material: Alloy
- Tires: Maxxis Assegai 29" x 2.5" WT, TR, 3C, EXO+, MaxxTerra
- Rotors: SRAM Centerline CenterLock - 200mm
- Chain: Sram X0 Eagle Transmission Flattop 12-Speed
Order Processing Time: We aim to ship orders on the day the order is placed as mail service allows. Most orders will ship within one to three business days unless it is a pre-order for an item that is not yet available. For those orders, we will notify you when we receive the product and it is ready to ship.
Bike Shipping Policy: Most of the bikes sold on our website ship for free within the continental U.S. Bikes under $1,500 ship for $100. At this time, Transition bikes are only available for purchase in-store, except for select clearance models, which we can also ship. Transition bikes that can be purchased online and shipped are noted as such in the product description.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $1,500 will incur a $100 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
Bike Shipping Policy: Most of the bikes sold on our website ship for free within the continental U.S. Bikes under $1,500 ship for $100. At this time, Transition bikes are only available for purchase in-store, except for select clearance models, which we can also ship. Transition bikes that can be purchased online and shipped are noted as such in the product description.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $1,500 will incur a $100 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.
FEATURES:
- Internal cable routing
- 120mm front/ 100mm rear travel
- The new Mach 4SL is over 300 grams lighter than its feathery predecessor, the Mach 429 SL - that’s 3/4 of a pound!
- Optimized tube shapes, a more compact frame design, exotic hi-mod materials, and a dual upright, reinforced swingarm push strength and stiffness while allowing weight to be shaved everywhere
- Fits riders between 4'10" and 6'2” with X-Small to Large size offerings
SPECS:
- Kit: Pro XT/XTR
- Frame: Mach 4 SL Wheel Size: 29"
- Rear Shock: Fox Factory Float
- Fork: Fox Factory Stepcast 34 29", 44mm offset, FIT4 - 120mm
- Headset: Pivot Precision Sealed Integrated Cartridge
- Rear Derailleur: Shimano XTR M9100 SGS 12-Speed
- Cassette: Shimano XT M8100 10-51t
- Shifter: Shimano XT M8100 ISPEC EV 12-Speed
- Brakes: Shimano XT M8100 2-piston
- Crankset: Race Face Æffect R 34t
- Handlebar: Phoenix Team Flat Carbon - 760mm
- Grips: Sram TwistLoc Grips Stem: Phoenix Team XC/Trail
- Seatpost: Fox Transfer Factory Series 125mm (XS-SM), 150mm (MD-LG), 175mm (XL)
- Saddle: Phoenix WTB Pro Volt (Narrow Width)
- Wheels: DT Swiss XR1700 w/ DT Swiss 350 hub & 36t Star Ratchet 25mm - 29", 15x110 F/12x148 R
- Chain: Shimano CN-M8100 12-Speed
Order Processing Time: We aim to ship orders on the day the order is placed as mail service allows. Most orders will ship within one to three business days unless it is a pre-order for an item that is not yet available. For those orders, we will notify you when we receive the product and it is ready to ship.
Bike Shipping Policy: Most of the bikes sold on our website ship for free within the continental U.S. Bikes under $1,500 ship for $100. At this time, Transition bikes are only available for purchase in-store, except for select clearance models, which we can also ship. Transition bikes that can be purchased online and shipped are noted as such in the product description.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $1,500 will incur a $100 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
Bike Shipping Policy: Most of the bikes sold on our website ship for free within the continental U.S. Bikes under $1,500 ship for $100. At this time, Transition bikes are only available for purchase in-store, except for select clearance models, which we can also ship. Transition bikes that can be purchased online and shipped are noted as such in the product description.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $1,500 will incur a $100 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.
FEATURES:
- VPP™ suspension can be optimized to strike the right balance between pedaling efficiency and all-out bump chomping prowess. That means wherever you see "VPP™" you know it's tuned to perform exactly how it should for the purpose it's designed for.
- The Blur's chainstay length is matched to frame size so every rider, no matter their height, gets the same balanced geometry and bike fit.
- Two water bottle mounts within the front triangle mean there's enough juice (or whatever electrolytes you choose) to keep the engine running.
- There's no fiddly proprietary parts that could leave you stranded in a Cape Epic or Breck Epic campsite.
- The legendary Santa Cruz fit, finish and quality construction put this into a league of its own. The frame, bearings and optional Reserve wheels come with a lifetime warranty and any service is easy to do with our Rider Support pledge.
SPECS:
- Frame: Carbon CC 29" 100mm Travel VPP™
- Rear Shock: FOX Float Factory, 190x45
- Fork: FOX 34SC Float Factory, 120mm
- Rear Derailleur: SRAM X0 Eagle AXS T-Type, 12spd
- Shifter: SRAM AXS Pod Bridge
- Cassette: SRAM X0 Eagle T-Type, 10-52t
- Chain: SRAM X0 Eagle T-Type, Flat top, 12 speed
- Chainguide: OneUp Chainguide
- Bottom Bracket: SRAM DUB WIDE MTB 73mm
- Headset: Cane Creek 40 IS Intigrated Headset
- Tires: Maxxis Rekon Race 29"x2.4"WT, EXO
- Front Hub:Industry Nine 1/1, 15x110, Centerlock, 24h
- Rims: Reserve 28|XC 29"
- Rear Hub:Industry Nine 1/1, 12x148, XD, Centerlock, 24h
- Rotors: SRAM CLX, Centerlock, 180mm
- Brakes: SRAM Level Silver Stealth 4-Piston
- Crankset: SRAM X0 Eagle DUB T-Type Crankset, 34t
- Handlebar: Santa Cruz Carbon Flat Bar, 31.8x760, 7mm Rise
- Stem: SRAM Atmos 7k, 60mm
- Saddle: WTB Silverado Medium Ti
- Seatpost: OneUp V2 Dropper Post
- Grips: ESI Chunky Grips
- Battery Charger: SRAM eTap Powerpack 1 Battery
Order Processing Time: We aim to ship orders on the day the order is placed as mail service allows. Most orders will ship within one to three business days unless it is a pre-order for an item that is not yet available. For those orders, we will notify you when we receive the product and it is ready to ship.
Bike Shipping Policy: Most of the bikes sold on our website ship for free within the continental U.S. Bikes under $1,500 ship for $100. At this time, Transition bikes are only available for purchase in-store, except for select clearance models, which we can also ship. Transition bikes that can be purchased online and shipped are noted as such in the product description.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $1,500 will incur a $100 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
Bike Shipping Policy: Most of the bikes sold on our website ship for free within the continental U.S. Bikes under $1,500 ship for $100. At this time, Transition bikes are only available for purchase in-store, except for select clearance models, which we can also ship. Transition bikes that can be purchased online and shipped are noted as such in the product description.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $1,500 will incur a $100 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.
FEATURES:
- Pivot’s full carbon frame feature size-specific ride tuning, leading edge carbon fiber materials and Pivot's proprietary hollow core molding technology to ensure that every rider from 5’2” to 6’9” has a bike that feels perfect and performs at the optimum level for their size.
- Long-and-low geometry for a confident, and size specific chainstay lengths refine the EWS Podium performance for different sized riders.
- Phoenix DH-inspired longer dw-link® maximizes the Firebird’s rearward wheel-path for erasing square edge bumps and maximizing control.
- 165mm of supple-yet-efficient dw-link™ suspension travel featuring a vertically mounted trunnion metric coil-over or air shocks combined with 170mm front travel for unrivaled suspension performance.
- Equipped with a 44mm offset 170mm-travel Fox Factory and Performance Series 38 FIT Grip2 forks.
- Ultra-adjustable Fox Float X2, Float X, Live Valve, and DHX2 coil rear shock options.
- Compatible with both 29” and 27.5” wheel sizes without compromise thanks to the adjustable geometry for 29” 27.5” or MX wheel setups.
- Fits tires up to 29x2.6” or 27.5x2.8” wide.
- 12 x 157mm Super Boost Plus rear spacing adds stiffness and control.
- 31.6mm size seatpost match with the Firebird’s short seat tube with deep insertions for longer travel posts.
- Featuring the easy to find UDH rear derailleur hanger for peace of mind when traveling the world.
- 1.5” headtube provides increased front-end stiffness and tracking.
- Hassle-free, full-length, internal cable routing.
- All sizes fit a water bottle inside the front triangle.
- Pivot Tool Dock system compatible with mounts under the top tube and integrated into the underside of the frame.
- Custom tuned Fox Live Valve builds allow for layers of tuning to allow for a plusher than plush feel unmatched by any other suspension setup.
- Adjustable geometry with a flip chip upper link mount.
SPECS:
- Material: Carbon
- Wheel Size: 29"
- Rear Shock: Fox Factory Float X2
- Fork: Fox Factory 38 29", 44mm offset, GRIP2 - 170mm
- Headset: Pivot Precision sealed cartridge
- Rear Derailleur: Sram X0 Eagle Transmission 12-Speed
- Cassette: SRAM X0 1295 Eagle Transmission 10-52t
- Shifter: SRAM AXS Pod Controller
- Brakes: Sram Code Silver Stealth 4-piston
- Crankset: SRAM X0 Eagle DUB 32t
- Handlebar: Sram AXS Pod Controller
- Grips: Phoenix Factory lock-on
- Stem: Phoenix Team Enduro/Trail
- Seatpost: Fox Transfer Factory Series 150mm (S), 175mm (M-L), 200mm (XL)
- Saddle: Phoenix WTB Volt Pro, medium width
- Wheels: DT Swiss XM1700 with DT Swiss 350 hub & 36t star ratchet 30mm - 29", 15 x 110 front, 12 x 157 rear
- Rim Material: Alloy
- Tires: Maxxis Assegai 29" x 2.5" WT, TR, 3C, EXO+, MaxxTerra
- Rotors: SRAM Centerline CenterLock - 200mm
- Chain: Sram X0 Eagle Transmission Flattop 12-Speed
Order Processing Time: We aim to ship orders on the day the order is placed as mail service allows. Most orders will ship within one to three business days unless it is a pre-order for an item that is not yet available. For those orders, we will notify you when we receive the product and it is ready to ship.
Bike Shipping Policy: Most of the bikes sold on our website ship for free within the continental U.S. Bikes under $1,500 ship for $100. At this time, Transition bikes are only available for purchase in-store, except for select clearance models, which we can also ship. Transition bikes that can be purchased online and shipped are noted as such in the product description.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $1,500 will incur a $100 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
Bike Shipping Policy: Most of the bikes sold on our website ship for free within the continental U.S. Bikes under $1,500 ship for $100. At this time, Transition bikes are only available for purchase in-store, except for select clearance models, which we can also ship. Transition bikes that can be purchased online and shipped are noted as such in the product description.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $1,500 will incur a $100 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.