Save BIG on these Giant Trance models. We can ship these to your door for free within the continental U.S.!
4 products
4 products
FEATURES:
- 29-inch wheels optimized to roll over technical terrain with balance and stability, giving you more momentum on tricky climbs and confidence to fly on fast singletrack descents. Added clearance for up to 2.5-inch tires.
- Maestro rear suspension features a trunnion mount shock with a longer stroke and smoother feel. With 135mm of full rear-wheel travel (and 150mm up front), it features an Advanced Forged Composite upper rocker arm for increased stiffness and strength plus lower overall frame weight.
- A flip chip lets you change the headtube and seattube angles, along with the bottom bracket height, to fine-tune the handling. You can choose the low position (65.5/77.2 head/seattube angle and 40mm BB drop) for fast, open terrain, or high (66.2/77.9 head/seattube angle and 30mm drop) for slower, tighter singletrack.
SPECS:
- Frame: ALUXX SL-Grade Aluminum front and rear triangles, 135mm Maestro suspension, flip chip, 12x148mm thru-axle
- Fork: RockShox 35 Gold RL, 150mm, 44mm offset, 15x110 Maxle Stealth, custom-tuned for Giant
- Shock: Fox Float DPS Performance, 185/55, custom-tuned for Giant
- Handlebar: Giant Contact TR35, 780x35mm, 20mm rise
- Grips: Giant Tactal Pro Single S:120mm, M:120mm, L:130mm, XL:130mm
- Stem: Giant Contact SL 35 S:40mm, M:40mm, L:50mm, XL:50mm
- Seatpost: Giant Contact Switch dropper, remote S: 125mm travel / 30.9 x 395mm M: 150mm travel / 30.9 x 440mm L: 170mm travel / 30.9 x 450mm XL: 170mm travel / 30.9 x 450mm
- Saddle: Giant Romero
- Shifters: SRAM SX Eagle, 1x12
- Rear Derailleur: SRAM SX Eagle
- Brakes: Shimano Deore BR-MT420, hydraulic, Shimano RT-66 rotors [F]203mm, [R]180mm
- Brake Levers: Shimano Deore BL-MT401
- Cassette: SRAM SX, 11x50
- Chain: SRAM SX Eagle
- Crankset: SRAM SX, 30t S:165mm, M:170mm, L:170mm, XL:170mm
- Bottom Bracket: SRAM DUB, press fit
- Rims: Giant AM 29, alloy
- Hubs: Alloy, sealed bearing
- Spokes: Sapim
- Tires: [F] Maxxis Minion DHF 29x2.5 WT, EXO, TR [R] Maxxis Dissector 29x2.4 WT, 60 TPI, 3C Max Terra, EXO, TR
- Extras: tubeless prepared, 2.5" max tire size, 34t max chainring size
Customer Reviews
Order Processing Time: We aim to ship orders on the day the order is placed as mail service allows. Most orders will ship within one to three business days unless it is a pre-order for an item that is not yet available. For those orders, we will notify you when we receive the product and it is ready to ship.
Bike Shipping Policy: Most of the bikes sold on our website ship for free within the continental U.S. Bikes under $1,500 ship for $100. At this time, Transition bikes are only available for purchase in-store, except for select clearance models, which we can also ship. Transition bikes that can be purchased online and shipped are noted as such in the product description.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $1,500 will incur a $100 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
Bike Shipping Policy: Most of the bikes sold on our website ship for free within the continental U.S. Bikes under $1,500 ship for $100. At this time, Transition bikes are only available for purchase in-store, except for select clearance models, which we can also ship. Transition bikes that can be purchased online and shipped are noted as such in the product description.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $1,500 will incur a $100 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.
FEATURES:
- New flip chip feature lets you change the head tube and seat tube angles, as well as the bottom bracket height, to fine-tune handling for varying trail conditions and individual riding style.
- Larger 29-inch diameter wheels optimized to roll over rough terrain with balance and stability, giving you the momentum to tackle technical climbs and the confidence to fly on fast, rugged singletrack descents.
- Lightweight ALUXX SL aluminum frameset features a longer reach and steeper seat tube for aggressive trail riding and improved climbing capabilities. Updated Maestro rear suspension features 120mm of rear wheel travel paired with a 130mm fork up front.
SPECS:
- Frame: ALUXX SL-Grade Aluminum front and rear triangles, 120mm Maestro suspension, flip chip, 12x148mm thru-axle
- Fork: Marzocchi Z2, 130mm, GRIP damper, Boost 15x110 Kabolt, 44mm offset, custom-tuned for Giant
- Shock: Fox Float DPS Performance, 185/50, custom-tuned for Giant
- Handlebar: Giant Contact TR35, 780x35mm
- Grips: Giant Tactal Pro Single S:120mm, M:120mm, L:130mm, XL:130mm
- Stem: Giant Contact SL 35 S:40mm, M:40mm, L:50mm, XL:50mm
- Seatpost: Giant Contact Switch dropper, remote S: 125mm travel / 30.9 x 395mm M: 150mm travel / 30.9 x 440mm L: 170mm travel / 30.9 x 450mm XL: 170mm travel / 30.9 x 450mm
- Saddle: Giant Romero
- Shifters: Shimano Deore, 1x12
- Rear Derailleur: Shimano Deore
- Brakes: Tektro HD M745
- Brake Levers: Tektro HD M745
- Cassette: Shimano Deore, 10x51
- Chain: KMC X-12
- Crankset: Praxis Cadet M24, 30t S:165mm, M:170mm, L:170mm, XL:170mm
- Bottom Bracket: Praxis, press fit
- Rims: Giant AM 29 tubeless ready sleeve-joint rim, 30mm inner width
- Hubs: alloy, sealed
- Spokes: Sapim
- Tires: [F] Maxxis Minion DHF 29x2.5 WT, 3C MaxxTerra, EXO, TR [R] Maxxis Dissector 29x2.4 WT, 60 TPI, 3C Max Terra, EXO, TR
- Extras: tubeless prepared, 2.6" max tire size, 34t max chainring size
Customer Reviews
Order Processing Time: We aim to ship orders on the day the order is placed as mail service allows. Most orders will ship within one to three business days unless it is a pre-order for an item that is not yet available. For those orders, we will notify you when we receive the product and it is ready to ship.
Bike Shipping Policy: Most of the bikes sold on our website ship for free within the continental U.S. Bikes under $1,500 ship for $100. At this time, Transition bikes are only available for purchase in-store, except for select clearance models, which we can also ship. Transition bikes that can be purchased online and shipped are noted as such in the product description.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $1,500 will incur a $100 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
Bike Shipping Policy: Most of the bikes sold on our website ship for free within the continental U.S. Bikes under $1,500 ship for $100. At this time, Transition bikes are only available for purchase in-store, except for select clearance models, which we can also ship. Transition bikes that can be purchased online and shipped are noted as such in the product description.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $1,500 will incur a $100 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.
FEATURES:
- 29-inch wheels optimized to roll over technical terrain with balance and stability, giving you more momentum on tricky climbs and confidence to fly on fast singletrack descents. Added clearance for up to 2.5-inch tires.
- Maestro rear suspension features a trunnion mount shock with a longer stroke and smoother feel. With 135mm of full rear-wheel travel (and 150mm up front), it features an Advanced Forged Composite upper rocker arm for increased stiffness and strength plus lower overall frame weight.
- A flip chip lets you change the headtube and seattube angles, along with the bottom bracket height, to fine-tune the handling. You can choose the low position (65.5/77.2 head/seattube angle and 40mm BB drop) for fast, open terrain, or high (66.2/77.9 head/seattube angle and 30mm drop) for slower, tighter singletrack.
SPECS:
- Frame: ALUXX SL-Grade Aluminum front and rear triangles, 135mm Maestro suspension, flip chip, 12x148mm thru-axle
- Fork: Fox 36 Float Performance, FIT4, 44mm offset, 150mm, 15x110 Kabolt, custom tuned for Giant
- Shock: Fox Float DPS Performance, 185/50, custom tuned for Giant
- Handlebar: Giant Contact TR35, 780x35mm
- Grips: Giant Tactal Pro Single S:120mm, M:120mm, L:130mm, XL:130mm
- Stem: Giant Contact SL 35 S:40mm, M:40mm, L:50mm, XL:50mm
- Seatpost: Giant Contact Switch dropper, remote S: 125mm travel / 30.9 x 395mm M: 150mm travel / 30.9 x 440mm L: 170mm travel / 30.9 x 450mm XL: 170mm travel / 30.9 x 450mm
- Saddle: Giant Romero
- Shifters: Shimano SLX SL-M7100, 1x12
- Rear Derailleur: Shimano SLX RD-M7100
- Brakes: Tektro M745
- Brake Levers: Tektro M745
- Cassette: Shimano SLX, 10x51
- Chain: KMC X-12
- Crankset: Shimano M511, 30t S:165mm, M:170mm, L:170mm, XL:170mm
- Bottom Bracket: Shimano, press fit
- Rims: Giant AM 29 alloy
- Hubs: Alloy, sealed
- Spokes: Sapim
- Front Tire: Maxxis Minion DHF 29x2.5 WT, 3C MaxxTerra, EXO, TR
- Rear Tire: Maxxis Dissector 29x2.4 WT, 60 TPI, 3C Max Terra, EXO, TR
- Extras: Tubeless prepared, 2.5" max tire size, 34t max chainring size
Order Processing Time: We aim to ship orders on the day the order is placed as mail service allows. Most orders will ship within one to three business days unless it is a pre-order for an item that is not yet available. For those orders, we will notify you when we receive the product and it is ready to ship.
Bike Shipping Policy: Most of the bikes sold on our website ship for free within the continental U.S. Bikes under $1,500 ship for $100. At this time, Transition bikes are only available for purchase in-store, except for select clearance models, which we can also ship. Transition bikes that can be purchased online and shipped are noted as such in the product description.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $1,500 will incur a $100 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
Bike Shipping Policy: Most of the bikes sold on our website ship for free within the continental U.S. Bikes under $1,500 ship for $100. At this time, Transition bikes are only available for purchase in-store, except for select clearance models, which we can also ship. Transition bikes that can be purchased online and shipped are noted as such in the product description.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $1,500 will incur a $100 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.
FEATURES:
- New flip chip feature lets you change the head tube and seat tube angles, as well as the bottom bracket height, to fine-tune handling for varying trail conditions and individual riding style.
- Larger 29-inch diameter wheels optimized to roll over rough terrain with balance and stability, giving you the momentum to tackle technical climbs and the confidence to fly on fast, rugged singletrack descents.
- Lightweight ALUXX SL aluminum frameset features a longer reach and steeper seat tube for aggressive trail riding and improved climbing capabilities. Updated Maestro rear suspension features 120mm of rear wheel travel paired with a 130mm fork up front.
SPECS:
- Frame: ALUXX SL-Grade Aluminum front and rear triangles, 120mm Maestro suspension, flip chip, 12x148mm thru-axle
- Fork: Fox 34 Performance, 130mm, GRIP damper, Boost 15x110 Kabolt, 44mm offset, custom tuned for Giant
- Shock: Fox Float DPS Performance, 185/50, custom tuned for Giant
- Handlebar: Giant Contact TR35, 780x35mm
- Grips: Giant Tactal Pro Single S:120mm, M:120mm, L:130mm, XL:130mm
- Stem: Giant Contact SL 35 S:40mm, M:40mm, L:50mm, XL:50mm
- Seatpost: Giant Contact Switch dropper, remote S: 125mm travel / 30.9 x 395mm M: 150mm travel / 30.9 x 440mm L: 170mm travel / 30.9 x 450mm XL: 170mm travel / 30.9 x 450mm
- Saddle: Giant Romero
- Shifters: Shimano SLX SL-M7100, 1x12
- Rear Derailleur: Shimano SLX RD-M7100
- Brakes: Shimano Deore BR-MT520, hydraulic, Shimano RT-56 rotors [F]180mm, [R]180mm
- Brake Levers: Shimano BL-MT501
- Cassette: Shimano SLX, 10x51
- Chain: KMC X-12
- Crankset: Shimano SLX, 30t S:165mm, M:170mm, L:170mm, XL:170mm
- Bottom Bracket: Shimano, press fit
- Rims: Giant AM 29 tubeless ready sleeve-joint rim, 30mm inner width
- Hubs: Alloy, sealed
- Spokes: Sapim
- Front Tire: Maxxis Minion DHF 29x2.5 WT, 3C MaxxTerra, EXO, TR
- Rear Tire: Maxxis Aggressor 29x2.5, EXO, TR, tubeless
- Extras: Tubeless prepared, 2.6" max tire size, 34t max chainring size
Order Processing Time: We aim to ship orders on the day the order is placed as mail service allows. Most orders will ship within one to three business days unless it is a pre-order for an item that is not yet available. For those orders, we will notify you when we receive the product and it is ready to ship.
Bike Shipping Policy: Most of the bikes sold on our website ship for free within the continental U.S. Bikes under $1,500 ship for $100. At this time, Transition bikes are only available for purchase in-store, except for select clearance models, which we can also ship. Transition bikes that can be purchased online and shipped are noted as such in the product description.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $1,500 will incur a $100 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
Bike Shipping Policy: Most of the bikes sold on our website ship for free within the continental U.S. Bikes under $1,500 ship for $100. At this time, Transition bikes are only available for purchase in-store, except for select clearance models, which we can also ship. Transition bikes that can be purchased online and shipped are noted as such in the product description.
Local Pickup: Most orders will be ready for local pickup the day the order is placed, or by the date and time you request at the time you place your order. We will notify you if there is a delay. Please select In-store Pickup in cart and enter the information in the fields provided.
International Shipping: We do not ship outside of the U.S. at this time.
Free Shipping: We provide free standard shipping on orders over $100 within the continental U.S. Bikes and frames under $1,500 will incur a $100 shipping fee. We can ship bikes and frames and larger items like wheelsets to Hawaii and Alaska, but there will be an additional charge to cover air freight shipping.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.
To start a return, you can contact us at support@thepathbikeshop.com. If your return is accepted, we’ll send you a return shipping label, and instructions on how and where to send your package.
Damages and issues : Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items: Unfortunately, we cannot accept returns on gift cards. We do offer returns on sale items, but the customer will be responsible for return shipping. We also do not offer free returns on bicycles, complete wheels or rims, or on forks. The customer will be responsible for the return shipping on these items.
Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds: We will notify you once we’ve received and inspected your return. If approved, a refund will be sent to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.If you paid with a debit card via PayPal, please note that it can take up to 7 days for those funds to be returned to your card, per PayPal's policy.